Dee Jay's Candles Store Policies

Privacy Policy

We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for two reasons: first, to process your order and second, to provide you with the best possible service.

The type of information we will collect about you includes:

• your name
• address
• phone number
• email address
• credit/debit card details

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

We will never collect sensitive information about you without your explicit consent.

We do not hold credit card information on file to protect you from potential harm. The personal information which we hold will be held securely in accordance with our internal security policy and the law.

We may use technology to track the patterns of behavior of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

Return Policy

We will gladly exchange your merchandise if you are not fully satisfied. We do not offer any refunds.